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Showing posts from November, 2020

Leadership Series | Begin with Trust

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  From gadgets to household items, to food items – we all have our own selected brands. It is because we believe and trust them.Yes, everything we do is based on TRUST. Trust is the baseline of any positive and healthy relationship. Hence it is very important to build it as well as restore it. Infact trust is the foundation of any leadership role. So how do you build and store this leadership capital? In my leadership role, I have experienced 3 core drivers of trust; they are Authenticity, Logic and Empathy. Authenticity is when your people believe that they are interacting with the real you. Logic is when they have faith in your decision and competence. And finally empathy is when your people feel that you care about them. Hence these are the core drivers of trust. So, as a leader I would recommend that to build trust always align your words and actions. I believe that in order to grow as a leader you have to begin with trust in the workplace. Here are 6 ways in which you can buil...

Leadership Series | Aligning the organization for its digital future

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  Digital transformation is no longer a boardroom discussion, it is a practice that all organizations adopt to become future ready. The word "digital" is slightly confusing as it means a lot of things to different people, from going paperless to data analytics and artificial intelligence and Agile teams – the range of transforming business the digital way has endless possibilities. Preparing for a digital future requires an enterprise involvement. It means developing digital capabilities in which an organization’s activities, people, culture, and structure are aligned to the organization’s goal as digital transformation gives birth to disruptions. Digital involves automating operations,new business models, people skills, technology know-how and an optimal budgetary planning so that there aren’t any setbacks once the process starts rolling. In the center of all transformation is leadership and culture, understanding what digital means to the company, so that the enablers...

Leadership Series | Automation & Innovation

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Automation & Innovation are inextricably linked. Automation gives our employees more time to focus on innovation.Innovating new technologies and trends for better outcome;and automating them for consistent and accurate results would be a game changer for us in the healthcare industry. Both automation & innovation are essential for us to succeed & lead transformational changes to not just GeBBS but to our clients as well. Hence, we need to continuously work towards living our GeBBS Values & Culture that propagates automation and innovation thereby enabling us to be more agile & improve our way of working. Our theme for the next 2 years is Automate- Innovate- Transform. Robotic process automation (RPA) is proving to be extremely helpful in addressing the interoperability gaps that exist in several heterogeneous systems in RCM industry. An AI-powered ( Deep learning, Machine learning, NLP ) bot can navigate and pull information from dozens of platforms to execute a...