Leadership Series | Empowering employees in digital future

 


Digital transformation is more like a buzzword. Wherever you look around, people are talking about digital transformation. People correlate digital transformation more with technology. But digital transformation is also about the way you engage with your clients, empower your employees, optimize your operations, and finally transform your services. In this entire circle, technology is used to transform the way you do things.

The ever-changing needs of businesses are encouraging enterprises to drive faster innovation, enabling modern progressive employee engagement models for delivering better customer-centric experiences.   Enabling access to key data and analytics, employees can help accelerate delivery, enhance quality, and improve customer satisfaction within the process.

So, to transform your team and empower them in the digital future, follow the below steps:

1. Crush the anxiety – The first step to empower your team in the digital future is to accept automation and digitization. Always remember that people are too valuable. The human brain is a vast institution of knowledge, creativity, emotional intelligence, and complex decision-making skills which can never be automated. I have found that digital transformations are being applied to augment not to replace human jobs.

2. Communicate digital transformation in the right way – I know that fears about digital transformation are rooted in the mind of every individual. This root grows stronger due to the lack of communication and lack of understanding of the role technology will play going forward. So as a manager work on these shortfalls and uplift yourself and your team.

3. Drive better awareness –Effective communication and openness are very important to drive & empower your team. Other than townhalls and Q&A with your team, also focus on conversations like how digital transformation can focus on individual employee’s experiences. Ask these questions to yourself and to your team – Where do I feel that I am wasting my time? Is that a repetitive task? What digital solution can help me to save that time?

4. Empower your teams to solve problems - Empower your team to be independent. Train and equip them properly, this will help them to change their mindset as well. Rather than viewing technology as employment replacement threat, they will start using it to enhance how they work by offloading cumbersome processes and accelerating business-critical ones.

5. Cultivate your talent – Always remember that you everyone is unique & different, and each person brings in uniqueness, style, and innovation to the table. Tap on those talents and cultivate them. Then check how technology can help unlock the full collective potential of your team and then work effectively together.

This is an interesting time in our history, amid the pandemic and uncertainties, where organizations should look to adopt digital transformations to enable truly digital workspaces.

Always remember that strong digital culture creates room for creativity and collaboration. So, do not just think of transformation as an IT exercise. Think about it as a people journey. Continue to empower your team to the digital future and help them become future-ready.

Comments

Post a Comment

Popular posts from this blog

Leadership Series | Leading through change

Image
With the vision of our management (AIT) Automate, Innovate, and Transform change is inevitable in fact it will be the only thing constant while we are on the journey of transformation. We all are facing change frequently and trying to lead through it gracefully whether it is an organizational change or tackling your team in a new direction or revamping skills. I do believe that initiating, implementing, and sustaining change is not an easy task but you need to lead effectively throughout the process of change.   With change comes conflict. A sudden change tends to create more conflicts against planned changes however it cannot be always a planned change, with the current pandemic we all are facing change every day be it personal or professional, nobody planned for it. So, how do you manage change and lead through a change that at times is ridden with conflict? The first important thing while leading through change is to not let change overwhelm you and your team. Don’t feel anxious b
Read more

Manage your energy | Keshav Kumar Mishra

Image
  Before I start writing this blog let me ask you a question. On an average how long do you work each day? Now when you have an answer to this, can you tell me how much energy you have available to use each day? It is hard to measure unlike time, right? Yes, your time is constant, but your available energy is not. In my entire career of leadership, I have realized that the secret to personal freedom is accepting yourself and aligning your personal energy needs with the purpose of your work. Once you learn how to manage your energy, you will decrease your anxiety level and increase your satisfaction level. Here are some compelling reasons why you should focus on managing your energy. Your energy is not constant like time - Your energy is the fuel that moves you forward in time, yet it is variable. Throughout the day, your energy level fluctuates. If you sit back and think there are several factors that influence your available energy. It can be your sleep, food habit, your emotions and
Read more

Managing in an anxious world

Image
  Are you an over-thinker? Well! You are not alone. In this current world, anxiety is an emotion which we are experiencing from time to time. The sensation of doom or dread or panic is indeed overwhelming but acknowledging and dealing with them is foremost important. So how to learn to ride the wave of anxiety instead of getting lost in the abyss? So, here are few quick tips which you can follow to manage anxiety: ·       Press the pause button and stop :  Currently we all are going through various changes. So, always remind yourself that experiencing some anxiety in this current circumstance is normal. The challenge is to accept changes and be resilient. Stop! Pause! be aware of what you are feeling. Acknowledge the feeling that anxiety exists & that it can be managed.  It is imperative to manage your anxiety & not let anxiety manage you. ·         Be kind to yourself : Treat yourself with compassion when you are anxious. Emotions are like waves; at times they seem to come out
Read more